Shoe is fine. Sizing and shipping costs? Not so much.
I used Bont's sizing template to get an accurate size. Even though I'm always a 44 in cycling shoes, Bont's representative looked at my template and suggested a size 43. So I ordered the Riot in that size and paid for the shipping. Unfortunately, the 43 was much too small. They did refund me the purchase price, but I had to pay to ship the shoes back, and then I had to pay again to ship the size 44 to my house. So that's 3x shipping costs for one pair of shoes where they got the size wrong. I'm disappointed and probably will not order Bonts again because of this poor customer service issue.